Panic or Lone Working Alarm System Upgrade FAQS

Panic or Lone Working Alarm System Upgrade FAQS

How will I know if my Alarm is a low power version?

To check if your MDH Wireless panic or lone working alarm system is being phased out, and no longer supported simply email us the serial number or a picture of the unit, and we will let you know if your system is a low power version.

When will the low powered MDH Wireless panic / Lone working alarm system stop being supported?

The alarm will continue to be supported until 31 December 2019.

What options are available to upgrade our MDH Wireless panic / Lone working alarm system?

There are various options available depending on the system specification and your requirements.

The quickest and most cost-effective option is to simply upgrade the electronics component of your alarm. This means you can keep all the existing buttons in situ.

Alternatively, you can take the opportunity to do a health-check of your MDH Wireless panic or lone working alarm system and if necessary, supplement or upgrade parts of the alarm system with new components.

Why upgrade to the MDH Wireless new high powered system?

The new high powered alarm system is more robust, offering more features, ease of use, higher range and importantly longer battery life.

How much will it cost to upgrade to a high power alarm system?

Upgrades start at £149.00.

How long will it take to upgrade our MDH Wireless panic / lone working alarm system?

Usually can be done on site with as little disruption to you as possible.

Is the upgraded MDH Wireless panic or lone working alarm system covered by the MDH Wireless guarantee?

Yes, it will come with our standard 12-month warranty.

What will happen if we do not upgrade from low power to high power system?

We can still assist you with fault finding and simple repairs, but will be unable to replace any transmitters or receivers, or expand older systems.

If you cannot find the answer to your MDH Wireless panic or lone working alarm system upgrade question please contact us. We are happy to help.